Everything you need to know about FindClinic — booking, payments, doctors, and more.
Try different keywords or browse the categories on the left.
Basic information about FindClinic and how our platform works.
is Pakistan's leading online healthcare platform that connects patients with verified doctors, hospitals, clinics, and diagnostic labs across the country.
You can search, compare, and book appointments with PMDC-verified doctors — online or in-person — in a matter of minutes, without any phone calls or waiting.
Absolutely. Every doctor listed on goes through a strict PMDC (Pakistan Medical & Dental Council) verification process. We confirm credentials, qualifications, and experience before any doctor appears on our platform.
Your personal and medical data is protected with encryption, and we never share your information with third parties without your consent.
currently covers major cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Bahawalpur, and many more.
We are continuously expanding to smaller cities and towns. If your city is not listed, you can still book an online consultation with any doctor on our platform.
No app needed! works completely on your web browser — on both mobile and desktop. Simply visit findclinic.pk from any device.
Our website is fully responsive and optimized for smartphones, so the experience is smooth whether you are on Android or iPhone.
Yes! Registering and searching for doctors on is completely free for patients. You only pay the doctor's consultation fee when you book an appointment.
There are no hidden charges, subscription fees, or booking commissions charged to patients.
You can reach our support team through multiple channels:
Our support team is available 9 AM – 9 PM, 7 days a week.
How to book, manage, reschedule, or cancel your appointments.
Booking an appointment on is quick and easy:
You will receive a confirmation notification immediately after booking.
An online consultation lets you speak with a doctor through a video call from the comfort of your home. This is ideal for:
The doctor will share a video call link before the appointment time.
You can cancel an appointment from your Patient Dashboard:
We recommend cancelling at least 2 hours before your scheduled time. Cancellation policies may vary by doctor.
Yes! If your appointment has not yet taken place, you can request a reschedule from the appointment detail page in your dashboard. Select a new available date and time.
Reschedule requests are subject to the doctor's availability. You will be notified once the doctor confirms the new time.
Yes. sends automatic reminders via:
Make sure your email address and notification settings are up to date in your profile.
If a doctor has not set up a schedule for a particular date, those slots will not appear on the booking page. Only available time slots are shown.
If you cannot find a suitable slot, try selecting a different date, or contact the clinic directly via the phone number listed on the doctor's profile.
Yes! All your past and upcoming appointments are saved in your Patient Dashboard under My Appointments. You can view the date, doctor, status, payment details, and any prescriptions or notes from the visit.
Information about doctor verification, ratings, specialties and more.
Every doctor on FindClinic goes through a multi-step verification process:
Doctor ratings are based on genuine reviews from patients who have actually completed an appointment through FindClinic. Each review is moderated by our team before going live.
The overall star rating (1–5) is an average of all approved reviews. You can read individual reviews on each doctor's profile page.
You can find the right doctor in several ways:
Visit findclinic.pk/doctors to start your search.
Yes! You can save any doctor to your favourites by clicking the bookmark icon on their profile or listing card. Saved doctors appear in your Patient Dashboard under Saved Doctors.
Yes. After a completed appointment, you will receive an option to leave a review for your doctor. You can rate them on a scale of 1–5 stars and write about your experience.
Reviews help other patients make informed decisions. All reviews are moderated to ensure they are genuine and respectful.
If you had a poor experience, you can:
We take all complaints seriously and investigate every report.
Everything about payment methods, consultation fees, and refunds.
FindClinic accepts multiple payment methods:
For online payments, you upload a screenshot of the payment as proof, which is verified by our team.
The payment flow is simple and transparent:
Consultation fees are set independently by each doctor based on their experience, specialty, qualifications, and location. FindClinic does not control individual doctor fees.
You can always see the exact fee upfront on the doctor's profile before booking.
Refund policies depend on when you cancel:
For refund requests, contact support@findclinic.pk with your appointment reference number.
Yes. FindClinic does not store any sensitive payment credentials. We do not store card numbers, JazzCash PINs, or bank passwords.
Payment verification is done by reviewing a screenshot of the completed transaction — your actual account details are never exposed to us.
Yes. After your payment is verified and appointment is confirmed, you can view and download the payment receipt from your Patient Dashboard → My Appointments → Appointment Details.
Managing your profile, login, password and account settings.
Creating an account is free and takes under a minute:
Once verified, you can immediately start booking appointments.
No worries! Click Forgot Password on the login page, enter your registered email address, and we'll send you a secure reset link within a few minutes.
If you don't receive the email, check your spam/junk folder. Still having trouble? Contact support@findclinic.pk.
Log in and go to your Patient Dashboard → Profile Settings. From there you can update your name, phone number, address, photo, blood group, allergies, and other personal details.
In your Profile Settings, scroll to the Notifications section. You can toggle email notifications, SMS, and in-app alerts on or off according to your preference.
To request account deletion, please email us at support@findclinic.pk with your registered email address. Our team will process the deletion within 7 business days.
Please note that deleting your account will permanently remove all your appointment history, prescriptions, and medical records from our platform.
Finding hospitals, clinics, and diagnostic laboratories near you.
Visit findclinic.pk/hospitals and filter by your city, hospital type (hospital, clinic, diagnostic centre), or emergency services. You can also search by name or area.
Yes! Visit findclinic.pk/lab-tests to browse available diagnostic tests. You can filter by test type, lab, and city.
Some labs also offer home sample collection — look for the home collection tag on the lab listing.
On the Hospitals page, use the Emergency 24/7 filter to show only hospitals with round-the-clock emergency departments.
Yes! Hospitals, clinics, and diagnostic labs can register for free at findclinic.pk/register. Select Hospital as your role during registration. After admin approval, your facility will appear in search results.
Each hospital profile on FindClinic includes:
Information for doctors who want to join or are already on FindClinic.
Register for free at findclinic.pk/register. Select Doctor as your role and fill in your details including your PMDC number, specialty, qualifications, and consultation fee.
Our team will review and verify your profile, usually within 24–48 hours. Once approved, your profile goes live and patients can start booking.
After logging in, go to your Doctor Dashboard → Manage Schedule. You can set your available days, working hours, slot duration (e.g. 15 or 30 minutes), and maximum patients per day for each clinic or online.
You can also mark specific dates as leave to block availability.
Patients pay the consultation fee via JazzCash, EasyPaisa, bank transfer, or cash. For online payments, FindClinic admin verifies the payment and marks the appointment as confirmed.
Payouts to doctors are managed via the wallet system. Contact support for payout details specific to your arrangement.
Go to Doctor Dashboard → My Profile. From there you can update your biography, qualifications, experience, languages, consultation fee, online fee, and clinic details at any time.
Yes! Your Doctor Dashboard includes an Earnings section showing your monthly revenue, completed appointments, and patient statistics. You can also view individual patient records and appointment history from the dashboard.
Can't find what you're looking for? Our support team is always happy to help you with anything related to FindClinic.